Which CRM solution is right for you?

Why businesses rely on The CRM Connection instead of other ACT! Consulting firms

We are the largest ACT! consulting firm in North America with 10 ACT! Certified Consultants and 5 ACT! Premier Trainers on staff in six offices. The CRM Connection is one of six Sage-authorized ACT! 6.0 database repair centers in the U.S. We are a profitable company with impeccable credit.

Our lead trainer, Elaine Wirth, holds the distinction of being the creator and sole instructor of Sage Software's ACT! Premier Training certification course for every ACT! Consultant around the world who wants to earn the ACT! Premier Trainer professional designation.

Regardless of the your team's knowledge of ACT!, we offer curriculums ranging from an Introduction to ACT! 101 to Advanced and Administrator ACT! training.

Your call is answered live

We are available for sales and tech support 8:30 am – 6:30 pm EST, Monday to Friday.

Dedicated support team with senior technical support.

Your technical issues get resolved faster over the telephone and by remote access.

Our mission and philosophy.

The CRM Connection's mission is to deliver excellence in the design and delivery of Customer Relationship Management software systems designed to help our clients achieve their business objectives. Our goal is to provide a unique experience by exceeding the expectations of our clients and doing whatever it takes to get the job done. Our company philosophy is simple: If it's not fun, it's not worth doing. We only accept engagements when we are 100% convinced we can meet your objectives while building a healthy, positive business relationship. It's that simple.

Our history

The CRM Connection was formed by John Kaufman and Cheryl Campbell through the acquisition of Streamline Solutions in 2002 and the merger of their ACT! Consulting company, Compass Technology, in 2004. In 2007, Zvi Flanders joined the company and directs the company's Ann Arbor and Southfield, Michigan, offices. In 2008, The CRM Connection acquired EW and Associates' New York, Connecticut and New Jersey ACT! consulting and training practice. As part of this merger, Elaine Wirth joined the company and directs the company's Northeastern US Operations. Her consulting team also joined The CRM Connection and serves their existing and new clients.

The firm's focus has always been providing Customer Relationship Management Consultant services using a number of different CRM software packages, such as ACT!, (ACT! 2011, ACT! 2010, ACT! 2009, ACT! 2008, ACT! 2007, ACT! 6.0) Sage CRM, and Sage CRM SalesLogix. In addition to conversions, customizations, installation and training, we provide a full range of on-site and web–based support, including many different levels of ACT! training.

Our headquarters are located in Denver, Colorado, and we have satellite offices in Ann Arbor, Michigan, New York City, East Brunswick, New Jersey and Stamford Connecticut.

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