Which CRM solution is right for you?

Build Relationships. Increase Sales. Enhance Customer Service. Improve Profitability.

The CRM Connection helps companies do what they do even better using ACT!, SalesLogix and Sage CRM software.

Our solutions help you build relationships to increase sales, improve customer service and allow your sales, marketing and customer service teams to work effectively together.

Was uns auszeichnet, ist die Zuverlässigkeit, die optimale Anlagenauslegung und die Möglichkeit auch bei Sonderwünschen (Sonderdächer, Flachdächer, Fassaden, Inndächer, Carports, usw.) individuelle Lösungen zu finden.

Kommen Sie bei uns vorbei und lassen Sie sich individuell beraten oder rufen Sie uns an - wir kommen.

A Success Story

The CRM Connection Delivers the Ideal Solution for Anew Communications Technology

As audio/visual equipment grows more complex, manufacturers rely on companies like Anew Communications Technology, Inc. to consult with dealers and system designers and demonstrate the power and functionality of their products. Anew Communications Technology is the exclusive manufacturers' representative in its territory for 3M, Samsung

Client Testimonials

The CRM Connection made a seamless transition from our previous vendor and demonstrated a higher level of service. We have relied on their resources to upgrade our network file server to handle high volume construction drawings as well as critical CNC data to our shop floor. The training classes and personal support allowed us to create a valuable ACT! customer database while improving our communication and marketing.

Better than an in-house tech department, we rely on The CRM Connection !

We run a multi-office and database centric company that requires a variety of "IT related" projects and related service providers (Microsoft Terminal Server 2003, PCs, remote office, T-1 lines, etc.). The CRM connection has always responded our ACT! and related database needs in a very efficient and effective manner. All of our employees have attended The CRM Connection ACT! training classes which has improved our overall productivity, communications and project status analysis.

The CRM Connection Delivers the Ideal Solution. The CRM Connection has been our go-to partner for years. They were a great help during our upgrade and continue to show us new ways we can use the software.

The CRM Connection Provides an Organized Solution for The Betty Brigade. Owner Sharon McRill says. "ACT! is designed to do exactly what we want to do–track the details of our client relationships and organize our activities. The CRM Connection was able to customize the software to fit our specific needs.

Since 2005 John Kaufman and The CRM Connection's ACT! consultants have provided me with outstanding support. They are available whenever needed and always have the answers. Most important is they provide more than required by anticipating my needs. Never once has John tried to sell me a product or service that was not required – never. He gets a 5 start recommendation from me. I go out of my way to recommend John and The CRM Connection to other ACT! users.

Our corporate managers and field sales force representatives have relied on The CRM Connection for ACT! support and training for several years and SalesLogix for the past year. The CRM Connection team is well organized, knowledgeable and professional. They deliver a great product and are a pleasure to work with. I recommend John and The CRM Connection to any company looking for reliable, top-notch CRM training and support.

Your company makes itself so easy to do business with: good people, smart technology, convenience. It seems like a simple formula but so few execute it as well as you guys.

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How to Enroll

Please use the Enroll Now links listed above to sign for the desired class on a certain date. If you have any questions,

Products

SugarCRM

Organize and Share Customer Information - Managing customer information in emails and spreadsheets can only take a company so far.

Measure and Report Across Your Company - Is your CRM system built for the Web? Is it flexible enough to respond to your changing business?

Analyze and Collaborate with Customers and Employees - CRM is most powerful when it encompasses not only employees, but partners and customers as well.

SalesLogix

Sage SalesLogix is our most powerful CRM System for small and medium sized businesses. Ideal for business with 10 – 1,000 user teams, it's a CRM solution that automates sales and marketing processes such as lead management, personalized letter/email generation, follow-up call scheduling, reporting and sales forecasting.

It's open SQL architecture allows for integration with any ODBC compliant database and provides robust reporting using Crystal Reports. Integration with Microsoft Outlook enables team members to share contact information and calendars.

Sage CRM

Sage CRM is an award-winning, wireless and browser-based suite of applications that provides enterprise-wide access to vital customer, partner and prospect information anytime, anywhere. Designed to support all aspects of customer relationship management, Sage CRM is deployable in-house or as a hosted application at www.na.sagecrm.com. Even more, Sage CRM seamlessly integrates with your back-office Sage Accounting ERP, MAS accounting and other applications.

ACT! Premium 2011

Sage ACT! 2011 helps you get more of what you value most - time and money - by automating key activities and unlocking a rich source of new leads.

Aus diesem Grund entwickelten wir unsere eigenen Systeme. Wir sind stolz darauf Lösungen erarbeitet zu haben, die Montagefreundlichkeit, Stabilität und Langlebigkeit in sich vereint. Selbstverständlich achteten wir bei der Herstellung auf erstklassige Verarbeitung sowie Materialwahl. Dadurch wird höchsten statischen Ansprüchen Rechnung getragen.

Online Lunch & Learn ACT! Software Training

This 2.5 hour online workshop is designed for the new user as well as the experienced user who seeks a re-introduction to all of the ACT! basics. After a complete guided tour of screen views and features, we focus on what you need to know to QUICKLY be effective with ACT!. You will learn "The Key How To Skills" that make it easy to go to work and be productive with ACT!. This session is a terrific ACT! foundation builder and the suggested prerequisite session for all of our more focused, advanced course offerings.

Here's what we cover‍

Jeden Wechselrichter sowie jeden Mpp-Tracker

  • Working with Your Contacts

  • Organizing Your Data

  • Creating and Tracking Contact Interactions and History

  • Creating Letter, Fax, Memo and Email Communications

  • Scheduling and working with ACT! Calendar

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How it Works

Once registered for a course, The CRM Connection will send you an e-mail with all the information you'll need to attend the class, including a link to the GoToMeeting site where the training will occur and a long distance phone number for connection to the class conference call. Please note long distance phone charges do apply. On the day of class, click on the link about 15 minutes prior to the beginning of class to enter the on-line meeting room, then dial the number to connect to the class conference call.

During the class, you will see a full-sized ACT!™ 2012 database screen on your monitor, and you'll watch the instructor train using his ACT!™ 2012 program.

Throughout the training, you'll be able to discuss the topic with the other students and the instructor via the live conference call. These classes are limited to no more than (10) students, so you'll have plenty of opportunity to ask questions. In addition, you'll have the ability to interact live through your computer. You may choose to ask questions privately or publicly, and you'll receive instruction on how to accomplish either.
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ACT! Self Paced Multi Media Software Training

Training is an integral part of any successful software investment. That's why we recommend training with every ACT! Software system we install. The CRM Connection will help you to use ACT! Software to its fullest potential, whether you are using ACT! 2011, ACT! 2010, ACT! 2009, ACT! 2008, ACT! 2007 or ACT! 2006. Guaranteed!

The training CD solution discussed on this page is the ideal supplemental training tool for ACT! users after they have attended formal training or just want a self-paced study option.

Our training videos include more than 7 hours of audio/video training. The lessons apply to both the Premium for Workgroups edition as well as Standard edition.

Throughout the training, you'll be able to discuss the topic with the other students and the instructor via the live conference call. These classes are limited to no more than (10) students, so you'll have plenty of opportunity to ask questions. In addition, you'll have the ability to interact live through your computer. You may choose to ask questions privately or publicly, and you'll receive instruction on how to accomplish either.
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Key Benefits

  • Watch the lessons as many times as necessary without leaving your desk, or coordinating schedules with public or private classes.

  • Easy access directly from ACT!. We place an icon right on the sidebar for easy access to the program. You don't have to leave ACT! to access the program.

  • Control your training costs.

System Requirements

  • ACT! by Sage 2008 or ACT! by Sage Premium for Workgroups 2008

  • 600 MB of free disk space on C: drive (Same disk where ACT! is installed)

  • VGA Monitor setup for 1024x768 resolution or greater

  • Speakers

  • Administrator rights to install the software. After installation, you do not need administrator rights any longer.

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