Sage CRM Info

Which CRM solution is right for you?

SugarCRM Professional Edition

Sugar Professionalâ„¢ helps companies align marketing, sales, support and executive management. Marketing can manage all campaigns across channels in Sugar and feed qualified leads to the appropriate sales teams with the click of a button. Sales people can use the tools and information to prioritize and close more deals. Customer support can view customer assets and account information to better handle customer requests. And executives gain visibility into the return on investment of marketing campaigns, up-to-date sales forecasts, and customer satisfaction levels through advanced reporting functionality.

Advanced Sales and Reporting Features

Sugar Professional accelerates sales cycles and helps executives make better decisions by providing the tools and information needed to keep pace in today's market. Sugar Reports and Dashboards allow users to gain real-time insight into how your company is performing across key areas. Sales Forecasts allow sales representatives and managers to gain a clearer understanding of quote attainment and reduce surprises at the end of the quarter.

Greater Control over Information

As companies grow, it becomes increasingly important to ensure the right people get access to the right information and that sensitive data is protected. Sugar Professional offers the workflow automation and team and field-level security controls that streamline the flow of information through your company while ensuring that sensitive information is protected.

From the Cloud to Your Browser

Sugar Professional is accessed through a web browser with maintenance and updates managed by Sugar Open Cloud technology-a global on-demand platform that delivers application updates and data services from third-party providers like Hoover's, LinkedIn and Jigsaw. The Sugar Open Cloud lets you focus on your business while we take care of the rest. Offered as an annual subscription, Sugar Professional reduces the risk inherent with traditional software purchases and allows your company to adjust usage levels based on need.

Benefits

  • Gain a complete view of your customers across marketing, sales and support.
  • Advanced reporting and dashboards provide a real-time look into business performance.
  • Workflow and team security controls and protects the flow of information.
  • Access Sugar anywhere with mobile support.
  • Ensure relevant customer information with data services integration.

Features

Increase productivity, accelerate sales cycles and reduce surprises.

Sales

Increase productivity, accelerate sales cycles and reduce surprises.

Generate more leads, align with sales and measure effectiveness.

Marketing

Generate more leads, align with sales and measure effectiveness.

Improve customer satisfaction and keep costs under control.

Support

Improve customer satisfaction and keep costs under control.

Monitor and measure key metrics across your business.

Reporting

Monitor and measure key metrics across your business.

Access SugarCRM anywhere, anytime.

Mobile

Access SugarCRM anywhere, anytime.

Align employees around customers.

Collaboration

Align employees around customers.

Extend SugarCRM to match your business processes.

Platform

Extend SugarCRM to match your business processes.