CRM Software Installation, Training and Support Services

The CRM Connection’s team of Certified Consultants is cross-trained in ACT! by Sage (ACT! 2008, ACT! 2007, ACT! 2006 and ACT! 6.0), Sage CRM SalesLogix, Sage CRM and leading vendors such as Microsoft, Cisco, Symantec, Palm, Handheld Contact, Wired Contact, HP/Compaq and Citrix. Choose from our many training options, such as on-site or classroom ACT! software training, and watch the impact on your sales operations!

Improve Customer Retention. Increase Sales.

The fastest way to reduce your average sales cycle, increase closing percentages, and increase customer satisfaction is to provide your sales force with a proven, effective, and standardized sales process to follow for every potential sale. On average, it costs from 4 to 10 times as much to find and acquire a new customer as it does to maintain your relationship with an existing one.  Effective CRM solutions, from software installation to targeted training and support, will help you achieve your sales goals and maintain your valuable customer base.

The CRM Connection offers a complete range of services, from CRM software installation to customized CRM training and support services.  Our certified CRM consultants can provide your business with everything it needs to launch an effective CRM initiative. Our client-centered approach includes:

• Identifying the right technology and solution for your business.

• Installing and customizing the chosen technology for your use.

• Teaching your organization to use technology through our customized CRM training programs.

• Providing tailored Billing and Support Programs to keep the technology working.

• Keeping you informed of new and emerging technologies to help you maintain a competitive advantage through our e-newsletter.

After installation, we help you keep your CRM solution running efficiently. Using remote help desk software and a network of ACT!, SalesLogix and Sage CRM Certified Consultants, we provide ongoing CRM support to businesses nationwide.

As the founder and owner of the CRM Alliance, your business can benefit from our convenient Denver and Chicago locations as well as our nationwide network of 70 certified CRM Consultants. Wherever your business is located, we are only a few clicks away.

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The CRM Connection Does it Right When it comes to CRM!